Payment Policy

Odisha Tour Packages Private Limited generally accepts payments by bank transfer and UPI. Other payment methods, such as card payment links or other digital modes, may be made available and will always be confirmed to you in writing before you are asked to use them.

We do not accept payment through unofficial, unverified or personal channels. Please always use the account details and payment links confirmed to you directly by us in writing, and verify anything that looks unusual before paying.

To confirm a booking, an advance payment is required, and the exact amount is stated in your written quotation and confirmation. We do not apply a single fixed advance percentage across all packages, because this can depend on the season, the suppliers involved and the type of package.

The advance is used to secure hotel rooms, vehicles and any other reserved services on your behalf, and its treatment on cancellation is described in our Cancellation Policy and Refund Policy.

The balance amount and its due date are set out in your quotation or confirmation, and are generally linked to your travel date so that we can settle amounts owed to hotels and transport suppliers in time.

We request that balance payments be made by the deadline mentioned in your documents, since delays can affect our ability to guarantee your confirmed services.

All payment deadlines applicable to your booking are stated in the specific quotation or confirmation issued to you, and these may vary between bookings depending on supplier requirements for your travel dates.

If you are unable to meet a stated deadline, please contact us as soon as possible so that we can check with the relevant suppliers whether any flexibility is available.

Please share proof of payment, such as a transaction reference or screenshot, after making a transfer, so that we can confirm receipt against your booking without delay.

We acknowledge receipt of payments in writing and issue relevant documentation for your records once a payment has been verified on our end.

If a payment attempt fails or does not reach us, for example due to a bank error, network issue or incorrect account details, please inform us immediately so that we can help you resolve it and avoid delay to your booking.

We are not responsible for payments sent to incorrect or unverified account details that were not confirmed to you by us in writing.

If you believe a payment has been made twice for the same booking, please write to us with both transaction references. We will verify this against our records and, where a duplicate payment is confirmed, arrange for the extra amount to be returned to you.

Duplicate payment returns follow the same processing route described in our Refund Policy, since the amount is returned to your original payment method.

Any amount that becomes refundable due to cancellation, change or a payment error is handled under our separate Refund Policy, which explains eligibility, deductions and how refunds are processed.

We remit relevant amounts to hotels, transport operators, boat operators and other suppliers on your behalf as part of arranging your trip. These supplier payments are made according to the schedules and terms agreed between us and each supplier.

Our quotations are generally issued in Indian Rupees. If you are paying from outside India or in a different currency, please check with your bank regarding conversion rates, international transfer charges and any documentation your bank may require, since these are outside our control.

Where an international payment method is used, please confirm with us in writing beforehand so that we can guide you on the correct account details and any information needed on your end for a smooth transfer.

We do not ask you to hand over cash to our staff, drivers or representatives for package payments. All payments should be made through the bank transfer, UPI or other written-confirmed method mentioned in your booking documents.

For any payment-related question, please write to odishatourpackagespvtltd@gmail.com or info@odishatourpackages.com, or call +91 7008588317.